Shipping Policy
Order Processing
All Elixiora Cosmetics orders are carefully packed and shipped within 1–2 business days. Orders placed on weekends or UAE public holidays will be processed on the next business day.
Shipping Time Estimates (Within UAE Only):
- Standard Delivery: 2–4 business days
- Standard Delivery: 2–4 business days
You’ll receive a confirmation email and/or SMS with tracking details once your order has been shipped.
Shipping Charges
- Shipping fees are calculated at checkout based on your delivery location within the UAE.
- We may offer free shipping on orders above AED 300.
Delivery Restrictions
Currently, we ship only within the United Arab Emirates. International shipping is not available at this time.
Undeliverable Packages
If an order cannot be delivered due to an incorrect address or failed delivery attempts, the package may be returned to us. In such cases, we will contact you to arrange re-shipment.
Order Tracking
Once your order is dispatched, you’ll receive tracking information via email/SMS so you can monitor your shipment’s progress until delivery.