Privacy Policy
Elixiora Cosmetics (“we,” “our,” or “us”), operated under Five Star Exim General Trading LLC, respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.elixiora.com (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information from you when you use our Site:
- Personal Information:
- Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or register an account.
- Non-Personal Information:
- Browser type, IP address, device information, pages visited, time spent on the Site, and other anonymous analytics data.
- Cookies and Tracking Technologies:
- We use cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders.
- Communicate with you regarding your purchases, inquiries, or customer service requests.
- Send you promotional emails, special offers, or updates (you may opt out at any time).
- Improve our Site, services, and user experience.
- Detect and prevent fraud, unauthorized transactions, or illegal activity.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- With trusted third-party service providers (e.g., payment processors, shipping companies, IT support) to perform business functions on our behalf.
- To comply with legal obligations, law enforcement requests, or protect our rights and safety.
- In the event of a business transfer, merger, or acquisition.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request restrictions on how we process your personal data.
- Withdraw consent (if previously provided) for certain processing activities.
To exercise these rights, please contact us at [Insert Contact Email].
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Children’s Privacy
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us, and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective once posted on this page with the “Effective Date” updated. We encourage you to review this page regularly to stay informed.